Terms of Service
Version 2026-10-13
These terms are an agreement between you and Viblu LLC, a Wyoming limited liability company ("Viblu", "we", "us"). They govern everything we operate: the website at https://viblu.com, the Viblu AI Film Studio, and Viblu TV — the website at https://tv.viblu.com and the Viblu TV apps (together, the "Services").
This is the only agreement. It replaces every earlier terms document we published for an individual product. There is one set of terms and one privacy policy for the whole platform, so that nothing you agree to in one place is contradicted somewhere else.
Sections 1 to 15 apply to everyone and everything. The schedules that follow apply to one service each: Schedule A to the AI Film Studio, Schedule B to Viblu TV, and Schedule C to advertising on Viblu TV. Where a schedule conflicts with the common terms, the schedule governs for that service.
PLEASE READ SECTION 12 CAREFULLY. IT CONTAINS AN AGREEMENT TO ARBITRATE AND A CLASS ACTION WAIVER. WITH LIMITED EXCEPTIONS, DISPUTES BETWEEN YOU AND VIBLU MUST BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND YOU WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
1. Your Account
(a) One account, all services
You register once. A Viblu account requires an active Studio Pass, our monthly membership, which you subscribe to when you create your account. You do not create separate accounts or accept separate terms for individual tools — this agreement covers them all.
Credit packs can be added on top of an active Studio Pass, as described in Schedule A.
(b) How you accept these terms
Acceptance happens in two steps, and both are required. You tick the box accepting this agreement when you register, and you confirm your email address by following the link we send to it. Your account is not active, and cannot be used, until both are complete. We record the date, time, version and IP address of each step.
If you register on behalf of a company or other entity, "you" includes that entity, and you represent that you are authorised to bind it.
(c) Eligibility
You must be at least 18 years old. You confirm this when you register, and we record that confirmation. The Services are not directed to children, and we do not knowingly allow anyone under 18 to hold an account.
(d) Security and accuracy
Give us accurate information and keep it current. Keep your password secure, never use anyone else's account, and tell us immediately if you believe your account has been compromised. You are responsible for activity under your account. We are not liable for losses caused by unauthorised use of your account.
By giving us your email address you consent to receive service-related notices there, including notices required by law, instead of by post.
(e) Suspension and termination
We may suspend or terminate your account, with or without notice, if we believe you are breaching this agreement, infringing someone's rights, or acting fraudulently. We may also change, limit or discontinue any part of the Services. You may close your account at any time; Section 14(g) explains what we retain afterwards and why.
2. Acceptable Use
Use the Services lawfully. You agree not to:
- Upload, transmit or store anything that infringes copyright, trademark or any other right of a third party;
- Upload anything unlawful, harmful, threatening, obscene, harassing, defamatory, hateful, or invasive of another person's privacy;
- Disable, circumvent or interfere with security features, rate limits, or access controls;
- Probe, scan or test the vulnerability of our systems, or breach any authentication measure;
- Decompile, disassemble or reverse engineer any part of the Services;
- Send unsolicited or unauthorised advertising, spam or solicitation through the Services;
- Collect or store other users' personal data without their explicit permission;
- Misrepresent your identity or affiliation, or impersonate anyone;
- Impose an unreasonable or disproportionate load on our infrastructure;
- Use the Services to generate or distribute content that sexualises minors, or that is designed to deceive about a real person's words or actions.
We may remove content and suspend accounts for breach of this section, at our discretion.
3. Your Content
"Your Content" means anything you upload, submit or generate through the Services: films, images, audio, screenplays, metadata, prompts, documents and anything else.
You keep ownership of Your Content. We do not claim ownership of it, and nothing in this agreement transfers your copyright to us.
You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit and display Your Content to the extent necessary to operate the Services for you. This licence does not cover publishing, distributing, exhibiting or monetising Your Content.
You are responsible for holding the rights you say you hold. You represent that Your Content, and our permitted use of it, does not infringe or violate anyone's rights.
People, voices and likenesses. You alone are responsible for having every right, permission, release and consent needed for the people and material in Your Content and in what you ask the Services to make: anyone's voice, face, body, likeness, name, image, signature or performance; recordings and photographs of people; characters, artwork, music, logos and trademarks. This includes when you upload a photo or a recording of a person, cast a real person or a talent as a character, design or clone a voice, dub a video, or generate pictures, video or sound that look or sound like someone. You must have that person's permission (or, for a performance you do not own, the permission of whoever holds its rights) before you do any of these things, and you must keep evidence of it. We do not check permissions and are not responsible for content you create without them. Claims arising from them are yours under Section 10.
4. Our Content and Rights
The Services, the software, the interfaces, our names, logos and branding, and all content we supply are owned by Viblu and our licensors, and are protected by intellectual property law. We grant you a limited, revocable, non-transferable, non-exclusive licence to use the Services as their features permit. All rights we do not expressly grant are reserved.
You may not sell, licence, rent, modify, distribute, copy, publicly display or create derivative works from our content, except as those features expressly allow.
5. Fees, Plans and Payments
The Studio Pass and credit packs are paid. The price and what it includes are shown before you buy. Prices may change; changes do not apply retroactively to something you have already paid for.
Payments are processed by our payment provider. We do not receive or store your full card details. You are responsible for taxes on your purchases unless we state otherwise, and for any bank, card or transfer fees your own provider charges.
No refunds. All payments are final and non-refundable: the Studio Pass and every other subscription, credit packs and credits, prepaid advertising balances and any other product or service we sell, including unused time, unused credits and unused balance, and including when you cancel, close your account, or your account is suspended or terminated. Where the law of your country gives you a right to a refund or to withdraw from a purchase that cannot be excluded, that right applies; where the law lets you waive it, you waive it when you buy (for digital services, by asking us to start providing them at once). Work that does not finish, such as a render or a dub that fails, is not charged in the first place.
Schedule A covers subscriptions and credits for the AI Film Studio, and Schedule C covers advertising balances.
6. Availability
We work to keep the Services available, but we do not promise uninterrupted or error-free operation. We may modify, suspend or discontinue features, perform maintenance, or impose usage limits. Where a change materially reduces something you have paid for, we will tell you and, where appropriate, offer a pro-rata refund of the unused portion.
7. Third-Party Services
The Services depend on third parties — AI model and video-generation providers, payment processors and hosting. Their acts, outages, policy changes and decisions are outside our control. Using the Services may require you to comply with their terms as well as ours, and where their terms are stricter, the stricter rule applies in practice. We are not responsible for third-party services, and linking to them is not an endorsement.
8. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. USE OF THE SERVICES IS AT YOUR OWN RISK.
WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE AVAILABLE AT ANY PARTICULAR TIME, BE UNINTERRUPTED OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF HARMFUL COMPONENTS. WE DO NOT WARRANT ANY RESULT, OUTCOME, AUDIENCE, REVENUE OR PLACEMENT.
WE DO NOT ENDORSE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE OFFERED BY A THIRD PARTY THROUGH OR IN CONNECTION WITH THE SERVICES.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIBLU AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
WE ARE NOT LIABLE FOR ANY DAMAGE OR LOSS RESULTING FROM HACKING, TAMPERING OR UNAUTHORISED ACCESS TO THE SERVICES OR YOUR ACCOUNT; FROM ERRORS OR INACCURACIES IN CONTENT; FROM ANY INTERRUPTION OF TRANSMISSION; OR FROM THE CONDUCT OF ANY OTHER USER OR THIRD PARTY.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED DOLLARS ($100).
THIS SECTION APPLIES WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.
10. Indemnification
You agree to defend, indemnify and hold harmless Viblu and its affiliates, together with their officers, directors, employees and agents, from any claim, damage, loss, liability, cost or expense (including reasonable legal fees) arising from:
- Your use of the Services;
- Your breach of this agreement or of any representation or warranty in it;
- Your Content, including any claim that it infringes or violates the rights of a third party;
- Your violation of any law or regulation;
- Anyone else's use of the Services through your account.
You will defend us with counsel we approve, and we may withhold amounts otherwise payable to you while such a claim is pending. We may take over the defence of any claim at our own expense.
11. Copyright and DMCA
We respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act. If you believe material accessible through the Services infringes your copyright, send our designated agent a written notice containing:
- A physical or electronic signature of the copyright owner or someone authorised to act for them;
- Identification of the copyrighted work claimed to be infringed;
- Identification of the material claimed to be infringing and where it is located;
- Your address, telephone number and email address;
- A statement that you have a good faith belief the use is not authorised by the owner, its agent or the law;
- A statement, under penalty of perjury, that the information is accurate and that you are the owner or authorised to act for them.
Send notices to our designated agent:
Copyright Agent
Viblu LLC
1309 Coffeen Avenue STE 17388
Sheridan, WY 82801
United States
Email: mail@viblu.com
Telephone: +1 404 939 0043
If your material was removed and you believe that was a mistake or misidentification, you may send a counter-notification containing the information the DMCA requires. We have adopted a policy of terminating, in appropriate circumstances, accounts of users who repeatedly infringe.
12. Arbitration and Class Action Waiver
READ THIS SECTION CAREFULLY. IT LIMITS HOW YOU CAN SEEK RELIEF FROM VIBLU.
(a) Agreement to arbitrate
This section governs any dispute, controversy or claim between you and Viblu arising out of or relating to this agreement, the Services, any transaction through them, or your relationship with us (each, a "Claim").
(b) Opting out
You may reject this arbitration agreement within thirty (30) days of first accepting these terms by emailing mail@viblu.com with your full name and a statement that you opt out of arbitration. Opting out does not affect the rest of this agreement, and it does not opt you out of the class action waiver in (e), which applies to every Claim, in arbitration or in court.
(c) Process
First, contact us and try to resolve the Claim informally. If it is not resolved within sixty (60) days, you and we each agree to resolve it exclusively by binding arbitration before a single arbitrator administered by the American Arbitration Association under its Expedited Procedures. The arbitration will take place in Cheyenne, Wyoming unless we agree otherwise. The arbitrator, not any court, has exclusive authority over the scope, interpretation, enforceability and formation of this arbitration agreement.
(d) Exceptions
Either party may bring an individual claim in small claims court. Nothing here prevents us from seeking injunctive or other equitable relief in court to protect our intellectual property, confidentiality or data security.
(e) Class action and jury trial waiver
ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY AWARD RELIEF ONLY TO THE INDIVIDUAL CLAIMANT. YOU AND VIBLU EACH WAIVE THE RIGHT TO A TRIAL BY JURY.
YOU GIVE UP ANY RIGHT TO BRING, JOIN, TAKE PART IN OR RECEIVE RELIEF FROM A CLASS ACTION, COLLECTIVE ACTION OR REPRESENTATIVE ACTION AGAINST VIBLU, WHETHER THE CLAIM IS DECIDED IN ARBITRATION OR IN COURT, AND WHETHER OR NOT YOU OPTED OUT OF ARBITRATION UNDER (b). IF A CLASS IS CERTIFIED, YOU AGREE TO OPT OUT OF IT.
(f) Severability of this section
If the class action waiver is found unenforceable as to a particular Claim, that Claim is severed and may proceed in court, while all other Claims remain in arbitration. If any other part of this section is found unenforceable, it is severed and the remainder stands.
13. Governing Law
This agreement is governed by the laws of the State of Wyoming, without regard to its conflict of laws rules. The Federal Arbitration Act governs the interpretation and enforcement of Section 12. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any matter not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts in Wyoming.
14. General
(a) Changes to these terms
We may change this agreement. When we do, we update the version and the revision date at the top of this page. If a change is material, we will give notice — by email, or by requiring you to accept the new version before continuing to use the Services. Continuing to use the Services after a change takes effect means you accept it. If you do not accept it, stop using the Services and close your account.
(b) Notices
We may give notice by email, by posting on this site, or inside the Services. You are responsible for any spam filtering that prevents delivery. Send notices to us at the address in Section 15.
(c) Assignment
You may not assign or transfer this agreement. We may assign it, including in connection with a merger, acquisition or sale of assets.
(d) Severability and waiver
If any provision is held invalid, the rest remains in force. Our failure to enforce a provision is not a waiver of it.
(e) Force majeure
We are not liable for failure or delay caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, epidemic, fire, flood, strikes, outages of infrastructure or third-party services, or government action.
(f) Relationship and third parties
We are independent contractors. Nothing creates an agency, partnership, joint venture, employment or franchise relationship, and we do not act in a fiduciary capacity.
(g) Data after your account closes
When you close your account we remove your profile, your login, and your projects and files. We retain billing and usage history for paid services, consent records, and payout records for referral commissions, because they evidence what you bought, what you used, what you accepted and what we paid you, and tax and accounting law requires us to be able to account for that money. Our Privacy Policy explains this in detail.
(h) Entire agreement and survival
This agreement, together with the Privacy Policy and Schedule A below, is the entire agreement between you and Viblu about the Services, and supersedes every prior terms document we published for an individual product. Sections that by their nature should survive termination do, including Sections 3, 4, 8, 9, 10, 12, 13 and 14(g).
15. Contact
Viblu LLC
1309 Coffeen Avenue STE 17388
Sheridan, WY 82801
United States
Email: mail@viblu.com
Web: https://viblu.com/contact/
Schedule A — Viblu AI Film Studio
This schedule applies when you use the AI Film Studio.
A1. What it is
The AI Film Studio is a set of tools that help you develop a production: breaking down a screenplay, building a production bible, generating images, scenes, prompts and related material. Output is produced by automated systems, including third-party AI models.
A2. Studio Pass and credits
Using the AI Film Studio requires an active Studio Pass. It includes the monthly credits shown for it: they are added for each billing period and do not carry over to the next. Credit packs add credits on top and can be bought only while your Studio Pass is active; credits from packs do not expire. Credits are consumed when a tool runs, at the rates shown in the Service. Credits have no cash value, are not transferable, and are not redeemable for money. Where a run fails because of a fault on our side, we will restore the credits it consumed.
We may grant a complimentary Studio Pass at our discretion. It includes the same monthly credits and can be withdrawn at any time.
A3. Subscriptions and refunds
Subscriptions renew automatically for the same period until cancelled. Cancel at any time from your account; cancellation stops the next renewal and you keep access until the end of the paid period. Payments are non-refundable (Section 5): there are no refunds, in full or in part, for a period already started, for unused time, or for credit packs or credits, used or not.
If your Studio Pass ends, or a payment for it fails, your account is paused: you can still open, download and delete your projects and files, and the credits left from packs are kept for when you rejoin, but nothing new can be created until your Studio Pass is active again.
A4. AI output
As between you and us, output generated for you from your inputs is yours to use, subject to this agreement. You should be aware that: generative systems can produce inaccurate, offensive or misleading results; similar inputs can produce similar outputs for different users, so output is not guaranteed to be unique; and output may not be eligible for copyright protection in some jurisdictions. Review output before relying on or publishing it. You are responsible for what you publish.
Do not use the tools to create content that infringes a third party's rights, that depicts a real person in a way intended to deceive, or that is otherwise prohibited by Section 2.
A5. Your inputs and model training
We process your inputs to deliver the Service to you. Your inputs and outputs are used to train our own or third-party models only if you have given consent for that, which you can give, refuse and withdraw in your account settings. Withdrawing consent applies going forward; it does not retrospectively remove data from a model already trained. Third-party model providers process your inputs under their own terms to return a result.
A6. Fair use of capacity
We may apply rate limits, queueing and reasonable usage limits to keep the Service available to everyone, and may suspend automated or abusive usage patterns.
A7. Storage
The files you upload, generate and render (images, video and audio) are stored in your account. A plan may set a storage allowance for them; where it does, the allowance is shown for the plan, and credit packs do not add to it. Text, such as screenplays, breakdowns and prompts, does not count towards an allowance.
When an account reaches its allowance, new images, renders and uploads do not start until you delete files or move to a plan with more space. Work that has already started is completed and stored, even if it takes the account over its allowance.
We do not delete your files because an account is over its allowance: you can still open, download and delete them.
Schedule B — Viblu TV
Added October 12, 2026. This schedule applies when you watch or use Viblu TV: the website at https://tv.viblu.com and the Viblu TV apps for Amazon Fire TV and other devices. Viblu TV is part of the Services, so Sections 1 to 15 apply to it as adjusted below. Where this schedule conflicts with the common terms, this schedule governs for Viblu TV.
B1. What it is
Viblu TV is a free streaming service. It offers films and series on demand and live channels that play a scheduled programme. It is funded by advertising.
B2. Free to watch, no account
You do not need an account, a Studio Pass or any payment to watch Viblu TV. Section 1 (Your Account) and Section 5 (Fees, Plans and Payments) do not apply to watching. By opening or using Viblu TV you agree to this agreement as it applies to Viblu TV; if you do not agree, do not use it.
Viblu TV is offered to a general audience. It is not directed to children under 13. Programmes show a rating or description where we have one, and parents and guardians are responsible for deciding what children in their care watch. Anyone under the age of majority where they live should use Viblu TV with the permission of a parent or guardian.
B3. Personal viewing only
The films, series, channels, artwork and other content on Viblu TV belong to Viblu or to the filmmakers and other rights holders who license them to us. We grant you a limited, personal, non-commercial, non-transferable and revocable licence to watch it through the Viblu TV website and apps, as their features allow. In addition to Section 2 and Section 4, you agree not to:
- record, download, copy, capture, rebroadcast, retransmit, embed, frame or publicly show any content, or show it to a paying audience or in a public place;
- remove, block, skip or alter advertising, watermarks or notices by technical means, or interfere with how ads are inserted or counted;
- generate artificial views or ad plays, or use bots, scrapers or other automated means to access Viblu TV;
- get around any restriction on where or how content may be watched.
B4. Advertising
Viblu TV shows ads before, during and between programmes. Ads are chosen by the channel or film you are watching, the time and the advertiser’s campaign, as explained in Section 14 of our Privacy Policy. Ads are the responsibility of the advertisers who place them. We review ads before they run, but we do not endorse the products or services advertised, and any dealings you have with an advertiser are between you and that advertiser (see also Section 8).
B5. Programmes and schedules
We may add, change or remove films, series and channels at any time, and what is available may differ by country and device. Live channel schedules and programme times are approximate and may change without notice; a channel may be interrupted, replaced or ended. Programmes reflect the views of their makers, not of Viblu. Section 6 (Availability) applies, and because Viblu TV is free, no refund or credit is due for any change or interruption.
B6. Viblu TV apps
The Viblu TV apps show the Viblu TV service from our servers, so the service you see may change without an app update. If you get an app from an app store, such as the Amazon Appstore, that store’s terms also apply to the download and its use. The app store is not a party to this agreement and is not responsible for Viblu TV, its content or support; those are our responsibility to the extent this agreement provides.
B7. Advertisers
Advertising on Viblu TV requires an advertiser account, which is available only to businesses and to people aged 18 and over acting for a business. Advertiser accounts, ads, campaigns, prepaid balances and charges are governed by Schedule C (Viblu TV Advertisers) below, which you accept when you create an advertiser account. Where Schedule C conflicts with this schedule, Schedule C governs for advertising.
B8. Disputes and liability
Sections 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 12 (Arbitration and Class Action Waiver) and 13 (Governing Law) apply to Viblu TV. Because watching Viblu TV is free, the amount in Section 9(i) is zero for viewers, and the limit for viewers is one hundred dollars ($100). For Viblu TV viewers, the thirty-day period to opt out of arbitration in Section 12(b) runs from the day you first use Viblu TV.
B9. Reporting content
To report a programme or an ad that you believe infringes your rights, use the copyright notice process in Section 11. To report anything else that concerns you, such as an inaccurate rating or an inappropriate ad, email mail@viblu.com with the channel or title and the date and time you saw it.
Schedule C — Viblu TV Advertisers
Added October 13, 2026. This schedule applies when you create a Viblu TV advertiser account or run ads on Viblu TV. It was first published on October 12, 2026 as the Viblu TV Advertiser Terms on tv.viblu.com and now forms part of these terms. Sections 1 to 15 and Schedule B apply to advertisers as adjusted below; where this schedule conflicts with them, this schedule governs for advertising.
SECTION 12 CONTAINS AN AGREEMENT TO ARBITRATE AND A CLASS ACTION WAIVER, WHICH APPLY TO ADVERTISERS (C13).
C1. Your advertiser account
(a) Who can advertise. Advertiser accounts are for businesses and organisations, and for people aged 18 or over acting for one. By creating an account you confirm this, and that you are authorised to bind the business you name. “You” includes that business.
(b) Accepting this schedule. You accept this schedule by ticking the box when you sign up. Your account can be used once you confirm your email address. We record when you accepted and a one-way code derived from your IP address at that moment.
(c) Not a Studio account. An advertiser account is separate from a Viblu AI Film Studio account. Section 1(a) (Studio Pass) and Section 5 (Fees, Plans and Payments) do not apply to advertiser accounts; C3 and C4 replace them.
(d) Security. Keep your details accurate and your password secure. You are responsible for everything done through your account, including campaigns started and money spent.
C2. How advertising on Viblu TV works
Viblu TV is a free streaming service with live channels and films on demand, watched on Amazon Fire TV, other TV devices and the web. Your ads play:
- on live channels, in the ad breaks of the channels you choose; each break carries a limited number of ads, and each campaign appears at most once per break;
- on demand, before films and in breaks during them.
You choose for each campaign: which of your approved ads it uses, live and/or on demand, which live channels, the hours of the day (New York time), the start and end dates, an optional total budget, an optional daily budget, and for on demand a limit on how many times one screen sees the campaign per day. Ads are chosen by these settings, the channel or film and the time; they are never targeted at individual viewers (Section 14 of our Privacy Policy). We do not guarantee any number of views, any audience, any particular channel, film, break or time, or that a campaign will spend its budget.
C3. Prices, balance and payment
(a) Prices. You pay a fixed price per 1,000 views (CPM), shown in the advertiser portal before you top up, separately for live channels and for on demand. Prices are in US dollars. We may change prices by giving at least 7 days’ notice in the portal or by email; views delivered before a change takes effect are charged at the earlier price.
(b) Prepaid balance. Advertising is prepaid. You add money to your balance by card through our payment processor, Stripe, in the amounts and above the minimum shown in the portal; Stripe emails you the receipt. The amount is added once the payment is confirmed. Bank transfer may be available by arrangement. Top up only what you plan to spend: balance is non-refundable (C3(e)). Each view is charged to your balance at the price for its placement.
(c) What a view is. A view is counted when your ad starts playing on a screen. Each screen counts once per airing of the ad on a live channel, and once each time the ad is served on demand. Views are counted from the reports sent by the Viblu TV website and apps, and our counts are final for billing, subject to C3(f). We also report how many views reached half and the end of the ad, for information; they are not charged separately. Days run from midnight to midnight, New York time.
(d) When the balance or a budget runs out. Campaigns run only while your balance is above zero and inside their budgets, and they stop automatically when it is not. Views are counted every few minutes, so views delivered just before a campaign stops may take your balance slightly below zero or a campaign slightly over its budget. You pay for those views; a negative balance is deducted from your next top-up.
(e) Balance is non-refundable. Your balance is a prepaid credit for advertising on Viblu TV. It does not expire while your account is open, but it is non-refundable: it cannot be withdrawn, refunded or exchanged for cash, in whole or in part, including when an ad is refused or removed, when campaigns are paused, or when your account is closed, except where the law requires a refund. Balance we gave you free of charge, as a promotion or credit, has no cash value. Credits we make under C3(f) are added to your balance.
(f) Invalid views. You must not generate, or let anyone generate on your behalf, views of your own ads by automated means, by incentives or in any other artificial way. We may exclude from billing, and credit back, views we reasonably believe are invalid. If you believe you were charged for invalid views, tell us within 30 days of the charge, with the details you have.
(g) Taxes. Prices do not include taxes. You are responsible for any taxes, duties and levies on your purchases, other than taxes on our income, and for any fees your own bank or card provider charges. If we are required to collect a tax, we will add it to the amount shown before you pay.
C4. Your ads
(a) Technical requirements. Ads are 6, 10, 15 or 30 seconds long and may not run longer than the length you choose. Upload an MP4 or MOV file (H.264), 16:9 at 1920×1080 or 1280×720, with sound, of up to 500 MB. We recommend audio normalised to about -24 LUFS; we may adjust the volume of ads so that they are not louder than the programmes around them.
(b) Review. Every ad is reviewed before it runs, usually within one working day. We may approve an ad, refuse it with a short reason, or ask for changes, at our discretion, and we may stop or remove an approved ad at any time, for example after complaints or a change in the law. We are not obliged to give reasons beyond a short note. Our approval does not mean the ad complies with the law or this schedule; that remains your responsibility.
(c) Content standards. Viblu TV is watched by a general audience. Ads must be legal, truthful, not misleading, and suitable for all audiences, and must clearly identify the advertiser or brand. Ads must not:
- make claims you cannot substantiate, including health, financial or earnings claims;
- contain sexual content or nudity, graphic violence, hateful or discriminatory content, shocking or frightening material, or profanity;
- promote tobacco, vaping or nicotine products, cannabis or illegal drugs, prescription medicines, weapons or ammunition, gambling, alcohol, adult services or dating, debt relief, payday loans, cryptocurrencies or other speculative investments, or “get rich” schemes;
- be political or about elections, candidates, political parties, ballot measures or legislation;
- be directed at children under 13, or collect information from them;
- imitate Viblu TV’s own screens or programmes, emergency alerts or system messages, use strobing or flashing that could trigger seizures, or show a real person in a way intended to deceive;
- infringe anyone’s copyright, trademark, publicity, privacy or other rights;
- contain QR codes or web addresses that lead to unlawful, deceptive or harmful pages.
We may update these standards; ads already approved may then be reviewed again.
(d) Your rights in the ad. You keep ownership of your ads. You confirm that you hold, and will keep for as long as the ad runs, all rights, licences and permissions needed for us to show it, including from everyone who appears in it and for all music, footage and marks it contains, and that any union, talent or music fees for showing it are your responsibility.
(e) Licence to us. You grant us a non-exclusive, worldwide, royalty-free licence to store, copy, convert, insert, transmit and display your ads on Viblu TV, and to show them to our reviewers, for as long as they are in your account and for a reasonable time afterwards to complete airings already scheduled. We do not use your ads in our own marketing without your permission.
(f) Archiving. You can archive ads in the portal; campaigns then stop using them. We may keep archived and refused ads, with our review notes, as records.
C5. Reports
The portal shows your views, spend and how many views reached the end, by day, campaign and placement, and lets you download them. Reports are provided as they are, may be updated as views are processed, and can differ from figures measured by others. Days are in New York time.
C6. Your responsibilities
You are responsible for your ads, for the products, services and offers they promote, for any pages they lead to, and for complying with all laws that apply to them, including advertising, consumer protection, endorsement and disclosure (such as the US Federal Trade Commission’s rules), privacy, and intellectual property laws. Section 2 (Acceptable Use) applies to your use of the advertiser portal.
C7. Suspension and closing
We may put your account on hold, pause your campaigns or refuse further ads if we reasonably believe you are breaching this schedule, if an ad causes complaints or legal risk, if a payment is reversed or disputed, or if we suspect fraud. Where reasonable, we will tell you why. You can pause your campaigns at any time in the portal, and close your account by emailing us from the email address on the account; any remaining balance is then forfeited (C3(e)). We may close an account that has had no activity for 24 months, after giving at least 30 days’ notice to its email address. We may discontinue Viblu TV advertising, or Viblu TV, by giving at least 30 days’ notice so that you can use your balance before it ends.
C8. Data
We handle your account information as described in our Privacy Policy, including Section 14.3. Reports contain only totals; we never give you information about individual viewers, and you must not attempt to identify them.
C9. Indemnity
In addition to Section 10, you agree to defend, indemnify and hold harmless Viblu and its affiliates, officers, employees and agents from any claim, loss, liability, fine, cost or expense (including reasonable legal fees) arising from your ads, the products, services and offers they promote, the pages they lead to, or your breach of this schedule or of any law.
C10. Disclaimers and liability
Sections 8 (Disclaimers) and 9 (Limitation of Liability) apply. Without limiting them, we are not liable for ads that do not run, run at different times or on different channels than expected, or are interrupted, for example because of technical problems, schedule changes or third-party outages; in those cases you are charged only for views actually counted. For advertisers, the amount in Section 9(i) is the total you paid us in the twelve months before the event giving rise to the claim.
C11. Changes to this schedule
We may change this schedule. We will publish the new version on this page with a new date and version, and for material changes we will tell you by email or in the portal at least 14 days before they take effect. Changes do not affect views already delivered or prices already charged. If you do not accept a change, stop your campaigns and close your account before it takes effect.
C12. Notices
We send notices to the email address on your account and in the portal. Send notices to us at the address below.
C13. Disputes and governing law
Sections 12 (Arbitration and Class Action Waiver) and 13 (Governing Law) apply to this schedule and to your advertising. You may opt out of arbitration within thirty (30) days of first accepting this schedule, as Section 12(b) describes.
C14. Contact
Viblu LLC
1309 Coffeen Avenue STE 17388
Sheridan, WY 82801
United States
Email: mail@viblu.com